To schedule an inspection, you have to log in to Accela Marketplace.

• Log in to Accela Marketplace

Click on the 'Schedule an Inspection' button. You can select from two options:

• Search by Address: If you select this option, you will have to enter the address, and Accela Marketplace will display all available permits for the address.
• Search by Permit Number: If you select this option, you will have to enter the permit numbers, and Accela Marketplace will show inspection types. We recommend searching for a maximum of 5 permits, if you have more than that, please search by address.

If you would like to search by address, click on the 'Search by address' button.

1. A form is displayed. Fill in the form with the address of the property under construction, and Accela Marketplace will provide a list of open permits associated with the property.

• Street Number
• Street Number Suffix
• Street Name
• Street Type: If your address is a numbered street, please include the “th,” “rd,” “st,” etc., as in 4th Street SW. Also, if your street name includes North, South, East, or West, spell out the words, e.g., North Capitol. Please use the full street name, abbreviations are not accepted.
• Unit Number
• Quadrant

2. Click on the 'Continue' button.

If you would like to search by permit, click on the 'Search by permit' number button.

1. The 'Permit Number' field is displayed. Enter the permit number or multiple permit numbers separated by commas for which you would like to book an inspection.

2. Click on the 'Continue' button.

After you have entered the address or permit numbers, depending on which approach you chose, the list of available permits is displayed.

1. Accept the 'Booking terms' by checking the checkbox.

2. Select a permit by checking its checkbox. Open permits are displayed in blue with an active checkbox next to them. Permits that are not available are displayed in gray, and their checkboxes are inactive. Information about the reason for the permit’s unavailability is displayed, for example, “Cannot be picked, has Agency already assigned to it.”

3. A list of inspections included in the selected permit is displayed. Select the inspection types you would like to book an inspection for. You can select as many inspection types as you need. If you are ready to have inspections for more inspection types on the same location at the same time, please book one inspection for all of them so that the inspector doesn’t have to visit multiple times.

4. Click on the 'Continue' button.

After you have selected the inspection types, they are displayed on the next page as a summary.

1. Select Date. The calendar shows available dates in the next two weeks. It also shows the days that you have booked an inspection. If you already have an inspection scheduled for a date, please add your new inspections to the previously scheduled event: Stop the process here, go to the Scheduled Inspections menu, find the previously scheduled event based on the event number, and add their inspection there.

2. Add contact information. This should be the contact information of a person who will be available on the day of the inspection at the location. The contact person will get an SMS and email notification about the time the inspector will arrive at the location.

• Name
• Email
• Contact phone number

3. At the end of the process,

• If scheduling the inspection was successful, a message (“SUCCESS You have scheduled the following inspection”) and a summary are displayed. Click on the OK button to close this page.
• If there was a problem scheduling the inspection and it wasn’t successful, an error message is displayed.

Next steps

• Modify an Inspection Event
• View Inspection Report